Email Notification and Re-Assignment of the Task( Escalation)(OIM)

Hi All,
           Last week, There was a new requirement which was  quite Tedious and complex.

Scenario : A request is submitted by a user. Request goes to User Manager .User's manager approves the request.

After Manager approval - there were two more Level of Approvals.

1. Higher Manager Approval
2. Administrator Approval

After Manager approves the request, the request goes to the Highest priority User in the group "Higher manager Approval  ". If he doesn't reply for 3 days, then

1. Email Notification should go to second user in that group and task should be reassigned to him(Second User in that group).(Schedule task was written to acheive this)
Similarly, for the Administartor Approval group was done.

In the email notifications all the details were provided like who submitted the request, for who request was raised, for which resource, details of creation of request etc.

If you need any help in escalation for approval task.Please reply to this post with your email.I can help you with the code.



Thanks

How to insert the Request Details link in OOTB Email Notification

Hi All,
        
Scenario :  User submits the request for the access to the application. Requests goes to Manager/Administrator in email and you want to insert the request link in the email  so they can directly open it.

It can be done in following way. SSO needs to be enable to use this.

To be used in Email Template is

http://example.oracle.com:8080/xlWebApp/requestDetail.do?startIndexOfPage=1&searchResults.sortColumn=&backToListCode=BACKTO_APPROVALSSEARCHRESULTS_SELF&entityKey=&method=requestDetail&userAction=new&refreshData=false

Thanks to Ramesh.I came to know this from him.