Search This Blog

Tuesday, June 15, 2010

User from the Approver Group Submits the Request (OIM)

Hi All,
             You designed a workflow for the request.

Generally a request is submitted by a user /manager  to get access to a particulate resource.Then request goes to higher approval group for approval.

Consider, a user from higher approval group submits the request for a particular user it goes  for approval to second user in that group by default as first person in that group is submitting the request. If you are sending email notifications, you will need to build a custom code to send email notification to second user for approving the request if higher priority user submits the request. Custom Java code needs to be implemented for this scenario in OIM.
I have implemented this requirement .Please put your comments if you need any help related to similar scenario.

Thanks

Email Notification on Field Update to a Particular Group(OIM)

Hi All,
            One more Scenario which I implemented recently :

If any fields are updated in OIM(oracle Identity Manager) a mail should go to administrator group with the old value and new value of that fields. It was dynamic , you can add any field in future if you want and you can delete any field too.

Email were sent only to specific users with special roles ( A lookup was created in OIM and if any user has any one or more roles from those  7 roles and any extra roles which is not in that list) a mail will go to that user who is considered as a Special user.(Privileged user).


One more lookup was created in OIM for attributes which should go in email ( Any attributes which are present in this lookup are updated from OIM) .Old and new values of those attributes will go in the mail. It was dynamic you can add any attribute in this lookup and it will go in the mail.

One more thing which I took care of is Whenever a new user is created a mail should not go as old value will be blank.

Please let me know if you are implementing any similar scenario and need help.Post the comment with your email address and I will get back to you.

Monday, June 14, 2010

Email Notification and Re-Assignment of the Task( Escalation)(OIM)

Hi All,
           Last week, There was a new requirement which was  quite Tedious and complex.

Scenario : A request is submitted by a user. Request goes to User Manager .User's manager approves the request.

After Manager approval - there were two more Level of Approvals.

1. Higher Manager Approval
2. Administrator Approval

After Manager approves the request, the request goes to the Highest priority User in the group "Higher manager Approval  ". If he doesn't reply for 3 days, then

1. Email Notification should go to second user in that group and task should be reassigned to him(Second User in that group).(Schedule task was written to acheive this)
Similarly, for the Administartor Approval group was done.

In the email notifications all the details were provided like who submitted the request, for who request was raised, for which resource, details of creation of request etc.

If you need any help in escalation for approval task.Please reply to this post with your email.I can help you with the code.



Thanks